Privacy Policy
*We will never give or sell your information to any other company - not even your email address! Only the musician whose CD you buy will know who you are. If you don't want the musician to know about you, just say so at the bottom of your order form.
Credit Card Security
*We don't store your credit card number anywhere in our records. It is charged and forgotten for extra protection.
Shipping Details
*In the USA, first class mail takes 3-5 days to arrive.
Shipping fee: FREE
(insurance not included - we do not replace purchases lost or damaged in the mail, so remember to add $1.30 to your final checkout total if you want us to send your package insured)
FAQ's
Q: Who owns this site?
A: This site is owned by Jam! Indiana. We changed our name to the Indie Music Store to more accurately reflect our updated business goals.
Q: What is your address?
A: 2930 N. Delaware, Indianapolis IN 46205
Q: Do you have a live customer phone line?
A: You can reach us at: 317-610-6656 Monday-Friday between 9:00am & 7:00pm. It is best to contact us by email: comments@indiemusiccdstore.com, we respond promptly.
Q: Can I place an order by phone or fax:
A: In order to keep our administrative costs low and offer low setup fees and free shipping, the Indie Music CD Store focuses exclusively on Online Shoppers. It is less expensive to process orders for these types of customers. Telephone and mail orders require a large clerical staff, which is much more costly.
Q: Why is PayPal the service you use for credit card payments?
A: PayPal is fast, easy to use and you don't have to become a member to use their services. PayPal is one of the safest, most widely accepted ways to pay for your purchases on the Internet. It lets you use funds from either your bank account or credit card; and you can use it with confidence: Your transactions are protected by PayPal's sophisticated fraud prevention system.
They are also cost efficient for a small business, since they don't charge a monthly fee and their other fees are very reasonable. Compared to other shopping carts that charge a monthly fee, PalPal is as good or better for buying or selling.
Q: How do I buy single songs by download?
A: There is a red "Buy This" button next to the songs that are available for sale by download. Simply click on the button of the song(s) you want to buy and follow the shopping cart instructions from there.
Q: What do I do after I've paid for the songs?
A: Once you have completed your purchase of single songs, we will send you an email that contains the link(s) to where you can download your songs. Songs will be in MP3 format. Note: It may take a little while for us to send you this email, but you will get it within a few hours unless the order was placed after hours.
Q: Why does it take so long to get my downloads?
A: We store the music files in an offline location so we have to prepare each order manually instead of through download software. This lessens the chance of songs being compromised by hackers.
Q: How are the Featured Song Of The Week chosen?
A: These songs are chosen by random selection. All songs are put in a box and picked like a raffle.
Q: I just joined, how do I locate my profile page and my music?
A: The simplest way is to do a site search for your name. This will provide a link to all pages that refer to you.
Q: Can I add my song links to other websites?
A: Yes. As long as the other site approves.
Q: Where do you get the links to my music samples?
A: Three places; we create them from your CD, or we use an existing link from your website or some other website that allows deep linking.
